Policies and Frequently Asked Questions!

 

Booking Policy

 

Private Lessons:

 

Those booking individual lessons -

To book a lesson, please pay a deposit of half the lesson cost to lock in your day and time

 

Those with packages and subscriptions -

Contact to schedule and lock in your day and time

 

Group Lessons:

 

Sign ups close when the first class of the session begins. Please sign up and pay beforehand

 

 

Cancellation and Refund Policy

 

Private Lessons Cancellations by student:

 

     Notified 72 hours or more in advance:

     Full refund of deposit, or no penalty on subscription and packages

 

     Notified between 24 and 72 hours in advance:

     50% refund of deposit, or Half Hour penalty on subscription and packages

 

     Notified less than 24 hrs in advance:

     No refund of deposit, or Half Hour penalty on subscription and packages

 

     No Show or last minute notification

     No refund of deposit and must pay the rest of the lesson fee.

     or Full Hour penalty on subscription and packages

     I will not work with people that do not respect my time. However, I will make exceptions if we have established       a relationship. I understand that life happens.

 

     Packages and Subscriptions:

     No refunds for packages and subscriptions ordered.

 

Group Lessons Cancellations by student:

 

     Notified 2 weeks or more before the session starts:

     Full refund of class fee

 

     Notified between 72 hours or 2 weeks before the session starts:

     75% refund of class fee

 

     Notification less than 72 hours before the session starts:

     No refund. However, I will make exceptions if we have established a relationship. I understand that life happens

Class Cancellation by Coach Policy

 

     Weather or Natural Obstruction:

     Private lessons – Can ask for refund of deposit or a reschedule

     Group lessons – Can attend a make up class on another day or partial refund

 

     Coach Emergency:

     Private lessons – Can ask for a refund of deposit or a reschedule

     Group lessons – Can attend a make up class on another day or partial refund

 

     Coach Forgets:

     Private lesson – Coach gives a free hour to student.

     Group lessons – Receive partial refund AND attend a make up class

 

*If you cannot make a class during a session, you may ask to attend a make up class but I will not refund for that day.

 

 

Frequently Asked Questions

 

1) What do I need to bring?

Please have your own racket, hydration, athletic attire, sunscreen

 

2) What does the coach provide?

Balls, Teaching Equipment, Information!

 

3) Can I get a sample group class?

You can pay a drop in fee to attend a class to check it out

 

4) Can I get a sample private class?

No.

 

Will add to this list as it grows